CenturyLink terms & conditions
Centurylink Simply Unlimited Internet
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information. Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and constructions fees, taxes, and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Centurylink Fiber Internet
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information. Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offers. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. See centurylink.com/feesandtaxes for applicable taxes and fees. Additional restrictions apply.
Simply Unlimited Internet + Simply Unlimited Phone
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information. Services are not available everywhere. Offer is available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and construction fees, and taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply. Internet: Equipment: Customers may provide their own compatible equipment, lease from CenturyLink (up to $15/mo.), or one-time purchase (up to $200 + tax). Installation: A one-time installation fee may apply depending on network technology at customer location: Standard installation fee up to $25 (technician completes work outside of location and customer installs equipment /connects devices inside) or technician installation fee up to $149 (technician completes work outside of location and installs equipment /connects devices inside). Construction: For new Internet installations, construction charges may apply (“Construction Charges”). Customers will pay $500 unless the total cost equals or exceeds $1,000, and in that case, Customer will be responsible to pay the entire amount of Construction Charges, which usually does not exceed $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to one residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (including dial-up Internet connections, data services, and facsimile; each may be billed at $0.10 per minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for non-compliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
Fiber Internet + Simply Unlimited Phone
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes and fees, visit centurylink.com/feesandtaxes. Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/internetpolicy for more information. Limited availability. Service and rate in select locations only. Offer available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, installation and construction fees, taxes and fees, are subject to change and, if any changes are made to existing CenturyLink accounts in any manner, all prior discounts will be void. Additional restrictions apply. .Internet: WiFi Equipment: CenturyLink-provided leased WiFi equipment is included in the service and must be returned upon termination of service. Installation: Offer includes technician installation at customer’s eligible location. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). CenturyLink will absorb the first $1,500 of the Construction Charges; customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Customers must approve Construction Charges before work begins; either party may cancel with no further obligations. Billing: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see centurylink.com/eula). To receive advertised rate, customer must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard monthly rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Customers who elect to receive a paper bill will be charged $2 for each applicable monthly bill. Postpay: A credit check or deposit may apply. Prepay: Service will begin on the date your order is completed and full payment is processed through your choice of bank account (via ACH payment), debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Unlimited Nationwide Calling: A credit check or deposit may apply. Service applies to 1 residential phone line with direct-dial, local and nationwide long-distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Voice service is governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
DIRECTV
Service subject to DIRECTV terms and conditions (see https://www.directv.com/legal/legal-policy-center/). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). DIRECTV App: Req’s compatible device and data connection; data charges may apply. Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. Visit directv.com/legal/ or call for details.
Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. In select markets certain local channels are not available, call 800-535-5000 or visit directv.com/channel-lineup/ for more info. Limits: Programming subject to blackout restrictions.
All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice.
DIRECTV Svc Terms: Subject to Customer Agreement & Equipment Lease (equipment lease not available in select sales channels for DIRECTV via Internet). Taxes, surcharges, add-on programming (including premium channels), DIRECTV Protection Plan, DIRECTV Tech Protect, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.
VIA INTERNET: Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Pricing: ENTERTAINMENT $89.99/mo., CHOICE $122.98/mo., ULTIMATE $152.98/mo., PREMIER $197.98/mo. for 2 years. After 2 years, continues month to month at then-current prevailing prices unless canceled. Prices reflect base package prices plus the req’d. $15/mo. Advanced Receiver Service Fee and Regional Sports Fee (RSF) of up to $17.99/mo. RSF applies to CHOICE Pkg or higher and varies based on location. May be lower in some areas. Additional Fees & Taxes: $7/mo. lease fee for each additional TV on your account and certain other add’l fees & charges may apply. State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information. Equipment Non-Return-Fees: If service is cancelled, you must return included and leased device to avoid a non-return fee of $120 per device. If you cancel your service within the first 14 days of ordering, a full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content.
VIA SATELLITE: Pricing: ENTERTAINMENT 89.99/mo., CHOICE $122.98/mo., ULTIMATE $152.98/mo., PREMIER $197.98/mo . for 2 years. After 2 years, continues month to month at then-current prevailing prices unless canceled. Prices reflect base package prices plus the req’d. $15/mo. Advanced Receiver Service Fee and Regional Sports Fee (RSF) of up to $17.99/mo. RSF applies to CHOICE Pkg or higher and varies based on location. May be lower in some areas. Additional Fees & Taxes: $7/mo. for each additional TV connection on your account. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & charges. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. Gemini Device: For optimal performance, you will need a continuous Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider.
Premium Channels Offer: Max: Access Max through Max app or max.com with your DIRECTV log-in credentials. Visit directv.com to verify/create your account. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. To learn more, visit directv.com/max. Paramount+ with SHOWTIME: Access Paramount+ with SHOWTIME streaming plan through Paramount+ app or paramountplus.com with your DIRECTV log-in credentials. Visit directv.com to verify/create your account. Use of Paramount+ is subject to its own terms and conditions, see viacomcbs.legal/us/en/pplus/sub-terms for details. Access to Paramount+ requires a subscription to Paramount+ with SHOWTIME and access to your local CBS affiliate. To learn more, visit directv.com/paramountplussho. General Terms: Programming and content subj. to change. Offer requires account to stay in good standing. Upon cancellation of your video service you may lose access to Max and Paramount+. Cancel your premium channels online at directv.com or by phone at 800-531-5000. If you cancel your service, you will no longer be eligible for this offer. Limits: Access to one Max account and one Paramount+ account per DIRECTV account holder. May not be stackable w/other offers, credits or discounts. MAX and related elements are property of Home Box Office, Inc.
Cinemax and related channels and service marks are the property of Home Box Office, Inc. Separate Paramount+ with SHOWTIME subscription required. Showtime Networks Inc., a Paramount Company. SHOWTIME and related marks are trademarks of Showtime Networks Inc. Paramount+ and related marks are trademarks of Paramount Pictures Corporation. Individual programs, devices and marks are the property of their respective owners.Starz and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for airdates/times. MGM+ is a trademark of Metro-Goldwyn-Mayer Lion Corp.
©2024 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
DISH Network
Offer for new and qualifying former customers only.
Qualification: Requires credit qualification and 2-year commitment. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 04/09/2025.
2-Year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early.
Included in 2-year price guarantee at $84.99 advertised price: America's Top 120 programming package, local channels, HD service fees, and Hopper Duo for 1 TV.
Included in 2-year price guarantee for additional cost: Programming package upgrades ($99.99 for AT120+, $104.99 for AT200, $114.99 for AT250), monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15).
Regional sports: RSN Surcharge up to $3/mo. applies to AT120+ and higher packages and varies based on location.
NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees.
Premium channels 3 mos. free: After 3 mos., you will be billed $30/mo. for Paramount+ with SHOWTIME, Starz and DISH Movie Pack unless you call or go online to cancel.
Remote: The DISH Voice Remote requires internet-connected Hopper, Joey or Wally device. Customer must press the Voice Remote button to activate the feature.
Smart HD DVR included: Prices include Hopper Duo for qualifying customers. Hopper, Hopper w/Sling or Hopper 3 $5/mo. more. Upfront fees may apply based on credit qualification.
DISH Anywhere: Watching live and recorded TV anywhere requires an internet-connected Hopper w/Sling or Hopper 3 and compatible mobile device.
4K: Watching 4K requires a 4K TV
Autohop: Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX, and NBC recorded with PrimeTime Anytime.
Reliability Guarantee: Limited time offer, subject to change. Available only to new or returning former customers. Guarantee covers signal loss outages due to normal weather and/or technical issues. Does not cover signal loss outages due to user error. Does not cover changes in programming content. To receive outage credits, you must contact DISH customer service by phone or chat within 72 hours of the outage. Upon verifying the outage, DISH will issue bill credits in daily increments from the time of the outage until the outage is restored. Not available to DISH Outdoors customers.
Other: All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. After 6 mos., if selected, you will be billed $11.99/mo. for DISH Protect unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only.
Pick Your Pack Offer: New and qualifying former customers will receive selected package at no charge for the first 12 months. After 12 months, you will stop receiving the selected package unless you subscribe to the package. Prices, packages, programming and offers subject to change without notice. Multi-Sport Package requires subscription to America's Top 120 Plus or higher. This offer cannot be combined with any other offer. Other restrictions may apply. Netflix:*Change your Netflix plan when you activate your Netflix subscription or any time on http://mydish.com. If you link a Netflix account to your DISH package, canceling your DISH package or switching between package options will not automatically cancel your Netflix membership, and Netflix will continue charging your existing payment method.
The Netflix service is provided to you by Netflix under the Netflix Terms of Use, which will be provided to you separately. The other services included in your DISH package are provided by DISH. In order to enjoy the Netflix service included in your package from DISH, you will need to activate Netflix. You will receive instructions on how to activate Netflix via email and/or text message. Netflix Billing: You will be billed for Netflix by DISH immediately after it is added to your DISH package. If you already have an existing Netflix account, during activation you must link it to your DISH package to avoid separate charges. You will continue to be charged separately for any existing Netflix account until you link that account to your DISH package. Existing Netflix Membership: If you link an existing Netflix account to your DISH package, and then cancel your DISH package, Netflix will automatically resume charging your existing payment method that they have on file. Managing Netflix Account: If you wish to review or make changes to your Netflix membership please visit the ‘Account’ pages on the Netflix website or via MyDish. Loss of Bill Credits: If you drop below the minimum DISH programming requirements, you will lose the credits to your DISH bill. If you pause your service, any remaining credits will be forfeited and your remaining DISH commitment will resume when your service is unpaused. Netflix Promotional Offer End: When your DISH promotional offer including Netflix ends, you will continue to be billed by DISH for your Netflix subscription at the then-current retail price for your Netflix plan. Information Sharing: DISH will share the email address and/or phone number registered to your DISH account with Netflix to facilitate your activation of the Netflix service included in your DISH service. For further information about how DISH handles your personal data, please visit the Privacy Notice available on my.dish.com/privacy-notice. You can view Netflix’s Privacy Statement on netflix.com/privacy.
© 2024 DISH Network LLC. All rights reserved. SHOWTIME and related marks are trademarks of Showtime Networks Inc. Paramount+ and related marks are trademarks of Paramount Pictures Corporation. Individual programs, devices and marks are the property of their respective owners.
USDish is an authorized retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are trademarks, registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks, registered trademarks and/or service marks are used under license of DISH Network L.L.C. and/or its affiliate(s). 5202 W. Douglas Corrigan Way, Ste 300, Salt Lake City, UT 84116.